Jackbit Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal data Jackbit (jackbits.uk) collects, why we collect it, how it is used, and how long it is retained. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Jackbit acts as the data controller for all personal information processed through this website. We are committed to handling your data transparently and securely. If you have any concerns about how your information is used, please contact our Data Protection team using the details at the end of this page.
Data We Collect
When you use jackbits.uk, we may collect the following categories of personal data:
- Identity data – full name, date of birth, username
- Contact data – email address, phone number, residential address
- Financial data – payment method details, transaction history
- Technical data – IP address, browser type, device identifiers
- Usage data – pages visited, bet history, session duration
- Verification data – copies of identity documents provided during KYC checks
Cookies & Tracking Technologies
Jackbit uses cookies and similar technologies to improve your experience, analyse site performance, and deliver relevant content. Cookies are categorised as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Site functionality & security | Session |
| Analytics | Understand user behaviour | Up to 24 months |
| Preferences | Remember settings & language | 12 months |
| Marketing | Relevant promotional content | Up to 12 months |
You can manage or withdraw cookie consent at any time via our cookie settings panel or your browser preferences.
Legal Basis for Processing
We process your personal data on the following legal grounds under UK GDPR:
- Contract performance – to operate your account and process transactions
- Legal obligation – to comply with anti-money laundering, KYC, and gambling regulations
- Legitimate interests – to improve services, detect fraud, and ensure platform security
- Consent – for marketing communications, which you may withdraw at any time
Data Retention
We retain personal data only for as long as necessary for the purpose it was collected or as required by law. In line with UK gambling regulations, account records are typically retained for a minimum of five years following account closure. Financial transaction data may be held for up to seven years for tax and compliance purposes.
Sharing Your Data
Jackbit does not sell your personal data. We may share it with trusted third parties under strict data processing agreements, including:
- Payment processors and financial institutions to handle transactions
- Identity verification and fraud prevention service providers
- Regulatory authorities, including the UK Gambling Commission, when required by law
- Analytics providers operating on our behalf under data processor agreements
All third-party partners are required to comply with applicable UK data protection laws.
Your Rights
As a UK resident, you have the following rights regarding your personal data:
- Right to access – request a copy of the data we hold about you
- Right to rectification – ask us to correct inaccurate or incomplete data
- Right to erasure – request deletion of your data where legally permissible
- Right to restriction – limit how we process your data in certain circumstances
- Right to portability – receive your data in a structured, machine-readable format
- Right to object – object to processing based on legitimate interests or direct marketing
To exercise any of these rights, submit a request to our Data Protection team. We will respond within 30 days.
Data Security
We apply industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, or loss. These include SSL encryption, access controls, regular security audits, and staff data protection training. In the event of a data breach affecting your rights, we will notify you and the Information Commissioner's Office (ICO) as required by law.
Contact & Complaints
For privacy-related queries or to exercise your rights, contact our Data Protection Officer at jackbits.uk via the on-site support channel or by email. If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.